Guest blog by Richard Hall, Public Affairs Manager for the Post Office

November 20, 2015 at 11:40 am
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Faruk Vali (KQF), Faryad Hussain (Mayor), Andrew Hall (SPAR) & Julie Kemp (Post Office)

Regular followers of our news blog will remember that in October 2016, we re-launched the KQF Superstore in conjunction with our two new partners – the Post Office and SPAR. In the following guest post, Richard Hall, Public Affairs Manager for the Post Office explains how this new partnership, together with others like it, is part of a national strategy of modernisation and expansion.

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Richard Hall, Public Affairs Manager, Post Office

“We understand how important having a Post Office is to residents in Whalley Range and I am confident that this new modern Post Office will meet the needs of the local community and our partnership with KQF will secure services for the future.

The modernisation of the branch is part of a major investment programme, the largest in the history of the Post Office, and marks a commitment to no more branch closures programmes.

Many Post Office branches are extending weekday and weekend opening hours.  We have already transformed 5,000 Post Offices across the UK with more than 152,000 additional opening hours across the modernised branches and 3,000-plus branches open on Sunday.  The programme is helping us become better for customers by being there when they need us.  In 2016 we expect to become the largest retail network open on a Sunday.  Our transformation is also about ensuring that our products and services are perfect for what our customers need.

But to achieve our goals and modernise the network it is crucial that we have strong retail partners such as KQF who are vital in helping us sustain the network of Post Office branches and of ensuring that we remain at the heart of communities. “

Mayoral Re-opening For Newly Extended KQF Superstore, Post Office & SPAR

October 12, 2015 at 10:08 am

On Thursday 1st October, the Mayor of Blackburn with Darwen, Cllr. Faryad Hussain, conducted the formal re-opening of the KQF Superstore on Whalley Range, which has recently been the subject of significant change and investment.

KQF and SPAr OpeningThe superstore, which KQF originally acquired in 2013, has changed markedly over the last two years but some of the most important developments have taken place in the last two months. It now encompasses a full-service Post Office and, thanks to a new partnership with SPAR, it also offers an extended range of dairy products, drinks and snacks. Accordingly, senior representatives of all three organisations accompanied the Mayor when he conducted the ribbon-cutting ceremony.

Introducing the event, KQF managing director Faruk Vali thanked Cllr. Hussain and the partner organisations for attending. He said: “All the changes that have taken place here – structural improvements, the new layout, longer opening hours and, of course, all our new products and facilities – have been introduced to provide our customers with a better, more relevant and more convenient service. The work has been costly and it has demanded great efforts from our staff and all our partners, but it has been absolutely worthwhile. We’ve been glad to do it because it’s a clear sign of our long term commitment to customers and to the local community.”

Speaking on behalf of the Post Office, public affairs manager Richard Hall said: “We understand how important having a Post Office is to residents in Whalley Range and I am confident that this new modern Post Office will meet the needs of the local community and secure services for the future. We wish Faruk and the team at KQF every success with the new venture. This modernisation is part of a major investment programme, the largest in the history of the Post Office, and marks a commitment to no more branch closure programmes.

At the opening ceremony, SPAR was represented by Andrew Hall, managing director of the Lancashire wholesale specialist James Hall & Co. He said: ” This is a wonderful example of different cultures working together to provide food and services to the whole community

Councillor Hussain then stood alongside the three speakers to perform the ceremony itself. He wished the partners well and hoped that the venture would be a great success. Leader of Blackburn with Darwen Borough Council expressed similar sentiments, noting that customers would enjoy added convenience from having so many services available under one roof.

The event concluded with refreshments and a tour of the new-look premises, which – as a result of recent investment – feature an array of improvements such as an ATM cash-point, a new Costa Express, a re-tiled floor and an improved check-out area.

Customers who gathered to witness the opening then took the opportunity to try some of KQF’s new product lines as well as samples of new products introduced by SPAR.

More details about the KQF Superstore, including the opening times of its new post office, can be obtained by calling 01254 52527 or by visiting its website – www.kqf-foods.com/blackburn.